At Dukes at Queens we love to hear your views. Your feedback helps us to continually improve our service, our rooms and our food & beverage offering. We love to know when we get it right but if we don’t, please let us know. If we fall short of the mark please contact our manager Pauline McCullough or email pauline@dukesatqueens.com, she’ll do her best to resolve the matter.
My husband and I had booked to stay in Dukes for the August Bank Holiday weekend on the Sunday night. Booking.com contacted us in mid June to advise Dukes... read more had cancelled our booking. We were not provided with any explanation by the hotel.
I would never book this hotel again as I would have no faith in this hotel actually honouring our booking.

















August 29, 2022

















June 20, 2022
My partner and I had booked this hotel in February for a 2 night stay in Belfast. We had... read more email confirmation from the hotel and they had responded to a special request we’d made. They had taken the money for the booking 4 days before our arrival.
We arrived at the hotel for there to be signs posted on the door saying, ‘closed’. We were told by a man outside to knock on the door. Eventually a security guard arriving, telling ( fairly rudely) that we couldn’t have a booking as they were ‘closed to the general public!’ I showed him my email confirmation he closed the door. Eventually a lady arrived, who wasn’t the manage, saying that again, we couldn’t have a booking! Again I showed her all of my confirmation emails, including the communication directly from the hotel. She simply said, ‘Well it should’ve been cancelled!’ During this conversation, other ‘staff’ entered the building. What would they need staff for if they are closed?! All appeared immensely suspicious.
Would not recommend the hotel or the staff. Highly disappointing.

















April 13, 2022

















April 1, 2022

















April 1, 2022

















March 31, 2022
10/10 would stay again!

















March 26, 2022
The room was spacious, clean and had everything we needed, including a VERY comfortable bed.
Location was perfect. Only 20 minute walk into... read more the city, so many places to eat nearby, and free parking on the road outside.
The staff are the best. So friendly and helpful.
100% recommend Dukes if you are staying in Belfast

















March 18, 2022
Place is about 15 mins walk from the centre of town but don’t let that... read more worry you. It’s an easy walk, up one road that has lots of bars, coffee shops and restaurants. It’s located within throwing distance of Queens University (with its beautiful red brick campus) and the Botanical Gardens.
Rooms are well appointed and spacious. Nice walk-in, large shower. Bathroom was quite modern. Tea and coffee making facilities and a very large comfy super king bed.
We had a really good stay.

















March 10, 2022

















February 26, 2022

















February 16, 2022

















January 17, 2022
We had a good... read more breakfast on the first day. The second day I requested poached eggs on toast as was not on the main menu. Not everyone likes fry-ups all the time. This was not a problem for them to cook the eggs except that I was told to make my own toast. As I did not know how long the eggs would take to cook I was left with cold toast. This seemed very petty to me and unprofessional and poor customer service such a shame. Maybe the cook could be provided with a toaster in the kitchen? More

















December 17, 2021

















December 8, 2021

















November 28, 2021

















November 22, 2021